Sometimes, disputes can occur between a charity’s members, within its governing and management bodies or between the charity and a third party such as a landlord or supplier.
If the dispute has the potential to damage your charity it is important that the officers or management resolve it quickly by working in the best interests of the charity to minimise the negative impact on operations.
Your charity should have set policies and procedures for resolving disputes and complaints. These may be set out in your rules or in a separate policy document. Following these written procedures should enable disputes to be resolved quickly and internally.